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knottypicks.com is commited to providing you with great service!

Payment Methods: We accept Visa, Mastercard and Discover for payment.

Shipping: Delivery charges are 15% of the total dollar value of your order.

Orders are shipped standard UPS ground service. We will inform you of any delays, back orders, or circumstances beyond our control. All shipments to Alaska, Hawaii, or Puerto Rico will be subject to an additional charge of $10. International orders will be quoted shipping costs before order is processed.

Sales Tax: Sales tax will be charged on orders shipped within the state of Florida only.

Returns: If you are not satisfied with your purchase, you may return it within 30 days for a refund. You may contact us for instruction at jgomez@knottypicks.com . Please securely wrap each item being returned, write the reason for your return on the back of the original packing slip and enclose it in the box. If you do not have the packing slip, please write the reason for return on another piece of paper and enclose it in the box. Once the item has been received, a credit will be issued to your account. Please mail returns to:

3151 NW 125th Street
Miami, FL 33137

Mailing List: knottypicks.com respects your privacy and will not distribute your information without your prior approval.

Contact: Please write to jgomez@knottypicks.com with any questions you may have.

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